Privacy Policy

1. Information We Collect

When you use DotBot's AI sales automation service, we collect:

• Business information (company name, contact details)
• Product catalogs and pricing information
• Facebook Messenger conversations processed by our AI
• Customer interaction data for service improvement
• Payment information for service billing

2. How We Use Your Information

We use collected information to:

• Provide and maintain our AI sales automation service
• Train and improve AI responses specific to your business
• Process customer orders and inquiries through Messenger
• Provide customer support and technical assistance
• Send service updates and important notifications

3. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission and storage
• Secure API connections with Facebook Messenger
• Regular security audits and updates
• Limited access to authorized personnel only

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and prevent fraud
• With trusted service providers under strict confidentiality agreements

5. Your Rights

You have the right to:

• Access your personal data we hold
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

6. Contact Us

For privacy-related questions or to exercise your rights, contact us at: